Financial Services

Payment Processing

Payment workflows for mobile money, bank transfers, teller cash, bill payments, disbursements, reconciliation, and exception review.

Payment OperationsSettled
RoutingEvaluation scope
ApprovalsEvaluation scope
SettlementEvaluation scope
ReconciliationEvaluation scope
Payment Operations

Payments Tied to the Core Ledger

SelamNow connects payment activity to account balances, approval rules, journals, customer notifications, and reconciliation. Teams can handle teller cash, internal transfers, mobile money, bulk disbursements, and payment exceptions without separating the payment record from the core account.

Mobile Money Integration Planning

Assess connectivity with providers such as Telebirr and M-Birr. Provider agreements, access, certification, settlement, and reconciliation must be confirmed; no live integration is claimed.

Bank-to-Bank Transfers

Support for inter-bank transfers through Ethiopian Switch, RTGS, and ACH networks. Process same-day settlements, schedule future-dated transfers, and manage standing orders with complete transaction tracking and reconciliation.

Cash Transaction Management

Cash deposits, withdrawals, teller operations, limits, denominations, vault movement, and end-of-day reconciliation by branch or teller.

Person-to-Person (P2P) Transfers

Instant transfers between customers using account numbers, phone numbers, or QR codes. Support for both intra-bank and inter-bank transfers with competitive fees, instant notifications, and transaction history.

Bill Payment Services

Integrated bill payment for utilities, telecom, government services, and merchants. Support for scheduled payments, recurring bills, payment reminders, and bulk bill processing with biller aggregation and real-time confirmation.

Merchant Payment Solutions

Merchant payment flows for POS, online gateways, QR payments, settlement, refunds, disputes, and reconciliation.

Performance

Real-Time Payment Processing

Settlement Workflows

Plan payment validation, account posting, reconciliation, and notification flows. Settlement timing depends on the selected provider and approved operating arrangement.

Availability Planning

Define service windows, monitoring, failover, and recovery requirements. Availability commitments require agreed deployment terms and validation.

Capacity Validation

Benchmark bulk payments, salaries, and merchant settlement against agreed workload targets before rollout.

Multi-Layer Security

Bank-grade security with encryption, tokenization, and fraud detection. Real-time transaction monitoring, suspicious activity alerts, and security controls to assess against applicable PCI DSS and NBE requirements.

Enterprise Features

Bulk & Batch Payment Processing

Payroll Disbursements

Upload employee salary files (CSV, Excel) and process thousands of payroll payments simultaneously. Support for salary advances, deductions, tax withholding, and automated payment scheduling with detailed reports.

Loan Disbursements

Batch loan disbursements with account crediting, staged releases, third-party payments, direct-to-merchant flows, audit history, and reconciliation.

Bulk Transfer Management

Process large batches of payments with validation, approval workflows, and error handling. Pre-process verification, duplicate detection, insufficient balance checks, and partial batch processing capabilities.

Batch Status Tracking

Monitor successful, pending, failed, retried, and reversed transactions with batch-level reconciliation reports.

Security & Compliance

Secure Payment Infrastructure

Security Features

  • End-to-end encryption (TLS 1.3)
  • Two-factor authentication (2FA)
  • Biometric authentication support
  • Real-time fraud detection
  • Transaction velocity checks
  • Suspicious activity monitoring
  • IP address whitelisting
  • Device fingerprinting
  • Transaction limits management
  • Multi-level authorization workflows

Compliance Standards

  • NBE payment processing guidelines
  • Ethiopian banking regulations
  • PCI DSS assessment requirements
  • Anti-Money Laundering (AML) checks
  • Know Your Customer (KYC) verification
  • Transaction reporting to NBE
  • Audit trail for all transactions
  • Data residency requirements
  • Customer notification requirements
  • Dispute resolution procedures
Analytics & Reporting

Payment Intelligence & Insights

Transaction Analytics

Real-time dashboards showing transaction volumes, success rates, average transaction values, peak processing times, and payment channel performance with trend analysis.

Revenue Tracking

Monitor fee income from payment processing, identify high-value customers, track payment channel profitability, and analyze transaction patterns for business intelligence.

Exception Management

Automated alerts for failed transactions, fraud attempts, system errors, and unusual patterns. Detailed exception reports with root cause analysis and resolution tracking.

Reconciliation Reports

Automated daily reconciliation of all payment channels, nostro accounts, mobile money wallets, and cash positions. Variance detection and resolution workflows included.

Integration

Payment Gateway Integrations

SelamNow integrates with all major Ethiopian payment systems and can connect to international payment networks.

RoutingEvaluation scope
ApprovalsEvaluation scope
SettlementEvaluation scope
ReconciliationEvaluation scope

Next step

Ready to Learn More?

Contact our team to discover how SelamNow can transform your financial institution.